Claims Service Representative

1 week ago


Boca Raton, Florida, United States ARW Home Full time

We are seeking a highly skilled Claims Service Representative to join our team at ARW Home. This is a full-time position that offers a competitive salary and comprehensive benefits package.

**Job Summary:**

As a Claims Service Representative, you will be responsible for providing exceptional customer service to our policyholders, handling claims efficiently and effectively, and ensuring that all communication is professional and courteous.

**Key Responsibilities:**

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Review and process claims according to company policies and procedures.
  • Communicate with customers, vendors, and internal teams to ensure seamless claim processing.
  • Maintain accurate records and documentation of all interactions.
  • Meet performance metrics and key performance indicators (KPIs) related to claim resolution and customer satisfaction.

**Requirements:**

  • Bachelor's degree in a related field or equivalent experience.
  • At least 6 months of call center or customer service experience.
  • Strong written and oral communication skills.
  • Talent for multitasking and problem-solving.
  • Ability to work in a fast-paced environment and meet deadlines.

**What We Offer:**

  • A competitive salary ranging from $17.00 to $22.00 per hour, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Paid time off and holidays.
  • Ongoing training and development opportunities.

**Why Join Us?:

At ARW Home, we value our employees and strive to create a positive and supportive work environment. We offer a range of benefits and perks, including a flexible work schedule, telecommuting options, and regular recognition programs. If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding career opportunity, we encourage you to apply.



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