ServiceNow Technical Lead

7 days ago


Greenville, North Carolina, United States Tata Consultancy Services Full time
About the Role

We are seeking a highly skilled Senior ServiceNow ITIL Specialist to lead our IT Service Management (ITSM) team. As a key member of our organization, you will be responsible for delivering high-quality IT services to our clients.

As a technical lead, you will oversee the development and implementation of our ITSM processes, ensuring they align with industry best practices and meet business needs.

Key Responsibilities:

  • Leverage your expertise in ServiceNow to drive process improvements and optimize IT service delivery.
  • Collaborate with stakeholders to identify business requirements and develop solutions that meet their needs.
  • Lead cross-functional teams to deliver complex projects and initiatives.

Requirements:

  • 5+ years of experience working with ServiceNow and ITIL processes.
  • Proven track record of driving process improvements and delivering results-oriented solutions.
  • Excellent leadership and collaboration skills.

What We Offer:

  • A competitive salary range of $110,000-$130,000 per year.
  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.


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