Claims Representative

4 weeks ago


Cleveland, Ohio, United States Cincinnati Insurance Company, Inc. Full time
Job Title: Field Claims Representative

We are seeking a highly skilled and motivated Field Claims Representative to join our team at Cincinnati Insurance Company, Inc.

Job Summary:

The Field Claims Representative will be responsible for investigating and evaluating multi-line insurance claims in the field, ensuring accurate settlements and providing exceptional customer service.

Key Responsibilities:
  • Conduct thorough claim investigations, interviewing insureds, claimants, and witnesses as needed.
  • Evaluate claim facts and policy coverage, inspecting property and auto damages to write repair estimates.
  • Prepare reports of findings and secure settlements with insureds and claimants.
  • Utilize claims-handling software, company car, and mobile applications to adjust loss in a paperless environment.
  • Provide superior and professional customer service, ensuring a positive experience for all stakeholders.
  • Once eligible, become a certified and active Arbitration Panelist.
Requirements:
  • Entry-Level Claims Representative:
    • Salary: $55,000 - $76,000 annually, based on education, experience, location, knowledge, skills, and abilities.
    • Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
  • Experienced Claims Representative:
    • Salary: $62,000 - $90,000 annually, based on education, experience, location, knowledge, skills, and abilities.
    • Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Benefits:
  • Company car
  • Company stock options, including Restricted Share Units and Incentive-based stock options
  • Paid time off (PTO)
  • 401K with 6% company match

We offer a comprehensive benefits package, including hybrid work options, to support the well-being and satisfaction of our associates.

Cincinnati Insurance Company, Inc. is an equal opportunity employer, committed to diversity and inclusion. We welcome and value a diverse workforce and provide equal employment opportunity to all qualified persons without regard to race, creed, color, sex, including sexual orientation, gender identity, and transgender status, religion, national origin, age, disability, military service, veteran status, pregnancy, AIDS/HIV or genetic information, or any other basis prohibited by law.



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