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Service Operations Manager

1 month ago

Oakland, California, United States Sutter Health Full time
Job Summary:

We are seeking a highly skilled Service Operations Manager to oversee service activities for a major client. This role manages the dispatch of local technical resources in response to service requests and ensures that client preventive maintenance is accomplished on schedule and that repair services are timely and effective.

Key Responsibilities:

• Oversee service activities for a major client

• Manage the dispatch of local technical resources in response to service requests

• Ensure client preventive maintenance is accomplished on schedule

• Ensure repair services are timely and effective

Requirements:

• Equivalent experience will be accepted in lieu of the required degree or diploma

• 8 years recent relevant experience

• Anatomy and Physiology, Life Sciences

• Selling, negotiation, biomedical equipment and familiarity with regulations such as AAMI, JCAHO, NFPA, OSHPOD, and Title 22

• Incumbent must be familiar with the use of personal computers and various types of software

• Communications skills, especially verbal, and demonstrated presentation and negotiation skills

Working Conditions:

• Job Shift: Days

• Schedule: Full Time

• Shift Hours: 8

• Days of the Week: Monday - Friday

• Weekend Requirements: As Needed

Benefits:

• Yes

• Unions: No

• Position Status: Exempt

• Weekly Hours: 40

• Employee Status: Regular

• Number of Openings: 1

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. The salary range for this role may vary above or below the posted range as determined by location. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.