Business Operations Manager

7 days ago


Mobile, Alabama, United States Allied Universal® Full time

**Job Summary**

We are seeking a highly skilled Business Operations Manager to oversee the day-to-day operations of an assigned client site. This role involves supervising a team of security officers, site and/or shift supervisors, including hiring, scheduling, payroll, training, coaching, development, and support.

The ideal candidate will have excellent communication skills, be able to work in a team-oriented management environment, and possess an entrepreneurial attitude. They should also be able to manage multiple priorities, complex situations, and a diverse team of employees on an ongoing basis.

Key Responsibilities:

  • Supervise the day-to-day security operations of an assigned client site
  • Manage a team of security officers, site and/or shift supervisors, including hiring, scheduling, payroll, training, coaching, development, and support
  • Ensure the client site is provided with high-quality security services to protect people and property
  • Build, improve, and maintain effective relationships with both clients and employees
  • Coordinate necessary support services to effectively manage client sites to meet or exceed financial and operational goals and provide quality customer service
  • Assure all required reporting and contract compliance requirements are met
  • Handle any escalated security issues or emergency situations appropriately

Requirements:

  • Four (4) year degree in Criminal Justice, Business Administration, or related field
  • Previous Contract Security, facilities management, military, or law enforcement experience
  • At least two (2) years of business management/operations/supervisory experience
  • Ability to develop and grow customer relationships
  • Experience in hiring, developing, motivating, and retaining quality staff
  • Outstanding interpersonal and communications skills
  • Ability to work in a team-oriented management environment while having an entrepreneurial attitude

Estimated Salary: $60,000 - $80,000 per year

About Allied Universal®

Allied Universal is an Equal Opportunity Employer. We offer a comprehensive benefits package, including medical, dental, vision, basic life, AD&D, and disability insurance. We also offer enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.



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