Deputy Director, Knowledge Management

4 weeks ago


Norfolk, Virginia, United States Careers@Gov Full time
Job Title: Deputy Director, Knowledge Management

As a Deputy Director, Knowledge Management, you will play a key role in ensuring that the Monetary Authority of Singapore (MAS) data and knowledge are well-governed and effectively harnessed to support MAS' objectives and functions.

You will be part of a dynamic and forward-thinking team dedicated to leveraging cutting-edge technology to enhance MAS' data and knowledge management capabilities.

Key Responsibilities:

  • Develop and articulate clear product strategy and roadmap
  • Work with cross-functional teams to deliver holistic and effective products and solutions
  • Manage the end-to-end product life-cycle, including co-creation of business-centric processes and enablers
  • Collaborate with stakeholders to gather requirements, prioritise product features, and ensure alignment with business objectives
  • Communicate product updates and milestones, and drive attractive and impactful product awareness and onboarding programmes
  • Define and track relevant metrics and key performance indicators (KPIs) to measure product adoption, success, and user satisfaction
  • Recommend and manage iterative product improvements, such as based on performance data and user feedback, as well as emerging technologies and industry trends

Requirements:

  • Driven and motivated self-starter, who is a strong team player and able to thrive in a dynamic and agile working environment
  • Keen interest in data and knowledge management, particularly in delivering effective and practical solutions to address data and knowledge management issues
  • Demonstrable experience in product management, including ability to define product vision and strategy, translate these into executable deliverables and milestones, and make effective prioritisation and trade-off decisions
  • Exceptional communication and interpersonal/stakeholder engagement skills, with experience in media content creation an advantage
  • Strong problem-solving and analytical skills, and able to think and articulate in a structured manner


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