Tropical Smoothie Cafe Operations Manager

17 hours ago


Burlington, Vermont, United States NEIGHBORHOOD SMOOTHIE LLC Full time
About the Role

At Neighborhood Smoothie LLC, we are seeking an experienced and skilled Operations Manager to join our team at Tropical Smoothie Cafe Alamance Crossing.

This is a full-time opportunity that offers a competitive salary of approximately $55,000 - $65,000 per year, depending on experience. The successful candidate will be responsible for overseeing the day-to-day operations of the cafe, ensuring seamless execution of our business model and high-quality customer service.

Key Responsibilities
  • Cafe Operations: Manage cafe operations, including food preparation, smoothie production, and register management, to ensure efficient service delivery during both slow and busy periods.
  • Staff Management: Assist the Cafe Manager with hiring, training, and disciplining staff members, as well as incident reporting and monitoring customer satisfaction through surveys.
  • Truck and Produce Orders: Ensure the cafe maintains adequate inventory levels by ordering supplies and products in a timely manner.
  • Cafe Maintenance: Maintain cleanliness, prepare for services, and order necessary equipment or supplies. Track logs, such as deposit logs, manager comp logs, waste logs, and conduct monthly franchise audits.
  • Deposits and Change: Handle bank deposits, obtain change as needed, and complete cash deposit logs.
  • Catering Orders: Confirm and deliver catering orders on time.
  • Monthly Inventory: Collaborate with the Manager on monthly inventory tasks.
  • Customer Service: Engage in day-to-day customer interactions, handle complaints and refunds when necessary, and maintain high standards of customer satisfaction.
About Us

Neighborhood Smoothie LLC is a dynamic and rapidly growing company dedicated to providing exceptional customer experiences through our unique and healthy menu offerings. We value teamwork, continuous learning, and community involvement. If you're passionate about delivering outstanding results in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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