Benefits Enrollment Operations Coordinator

4 weeks ago


Orangeburg, New York, United States Blackbird Recruiting Full time

Job Summary

We are seeking a highly organized and detail-oriented Benefits Enrollment Operations Coordinator to join our team at Blackbird Recruiting. The ideal candidate will have experience in building out Employee Navigator and a strong understanding of the Employee Benefits Industry.

Key Responsibilities

  • Align enrollment efforts with the team and benefits counselors to ensure a smooth enrollment process.
  • Communicate with plan administrators to set dates and times for benefits counseling sessions.
  • Work with clients to arrange enrollment schedules and coordinate benefit administration portal access for benefits counselors.
  • Gather employee census information, benefit eligibility rules, cost contributions, and client payroll rules.
  • Build the Employee Navigator portal/database with all relevant information.
  • Create an Enrollment Guide to assist benefits counselors during enrollment sessions.
  • Monitor enrollment from start to close and arrange logistics for enrolling new employees and/or stragglers.
  • Work closely with the data team to prepare and deliver post-enrollment reporting to each account.
  • Collaborate effectively with internal and external partners to drive growth.
  • Offer general assistance to clients through continuous contact to ensure a quality consumer experience.

Requirements

  • Experience in building out Employee Navigator is required.
  • Experience in the Employee Benefits Industry is a must.
  • Superior Microsoft Office Skills, specifically Excel.
  • Solid communication skills – both written and oral.
  • Proven ability to think strategically and proactively.
  • Solid problem-solving skills.
  • Ability to partner with a close team and develop strong business relationships.
  • Works well in a high-volume environment.
  • Takes initiative/Results oriented.
  • Must have, or willing to obtain, a Life and Health License.
  • Solid organizational skills; and manage multiple priorities and deadlines as the Coordinator.

What We Offer

  • Compensation based on experience and knowledge/skill.
  • Employer contributed health insurance.
  • Employer-sponsored Dental & Vision ins, Telemed, EAP, TeleVET, life insurance.
  • Generous Holiday and PTO.
  • Professional yet warm & friendly office environment.
  • Refreshments (fully stocked kitchen :) and outings.


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