Retail Sales Associate

1 month ago


Stafford, United States Ross Stores Full time
Job Summary

The Retail Associate is a vital member of our store team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our brand, interacting with customers, answering questions, and providing assistance with merchandise and transactions.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with merchandise, answering questions and providing product information.
  • Operate a cash register, handling cash, credit card, and check transactions accurately and efficiently.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Perform daily tasks such as restocking shelves, facing merchandise, and maintaining store displays.
  • Collaborate with store leadership and other associates to achieve sales goals and maintain a positive store environment.
Requirements
  • Ability to work in a fast-paced retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to work a flexible schedule, including weekends and holidays.
What We Offer

As a Retail Associate at Ross Stores, you will have the opportunity to work in a dynamic and fast-paced retail environment, interacting with customers and colleagues from diverse backgrounds. We offer competitive pay, benefits, and opportunities for advancement.


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