Mini Golf Experience Ambassador
7 days ago
Welcome to PopStroke, where we've reimagined the classic pastime of mini-golf into an extraordinary experience. Our venues seamlessly blend traditional charm with innovative technology and custom-designed courses, creating a unique entertainment and culinary destination for guests of all ages and skill levels.
With 14 locations across Florida, Texas, Arizona, Alabama, and South Carolina, and three additional venues in development, we're expanding our epic journey. We're seeking enthusiastic team members who share our passion for delivering unforgettable moments for our guests.
The RoleWe're looking for high-energy individuals to join our team as Mini Golf Experience Ambassadors. As a key member of our team, you'll be responsible for:
- Welcome guests on arrival, acquainting them with our venue and property.
- Explain our concept, check guests in, equip them with tools to play, and answer questions.
- Serve beverages and ice cream at the golf counter, assist guests with retail purchases, and maintain a fully stocked golf shop.
- Remove trash, maintain organization of the golf shop and courses, ensure cleanliness of all areas, including restrooms.
- Answer phone calls and inquiries regarding our venue, pricing, and other golf-related information in a professional and courteous manner.
- Handle cash and credit transactions accurately, balancing cash drawers and maintaining security protocols.
- Collaborate with other team members to deliver exceptional guest experiences.
- Assist guests with play, course rules, and our app.
To succeed in this role, you'll require:
- Previous experience in guest service, retail, or hospitality in a high-volume environment.
- Availability to work weekends and holidays.
- Able to accurately use our POS system.
- Excellent communication and guest service skills.
- Strong team focus.
- Ability to stand and walk for long periods, lift up to 30 lbs, and work in an indoor and outdoor environment.
We offer a competitive hourly rate of $11.35 plus tips, with an earning potential of up to $40 per hour. We're committed to providing a positive and inclusive work environment, recognizing that our team members are essential to delivering exceptional guest experiences.
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