Commercial Insurance Client Service Manager
4 weeks ago
Higginbotham Insurance Agency, a leading independent insurance and financial services firm, is seeking a highly skilled Commercial Insurance Client Service Manager to join our team in Lafayette, LA.
Key Responsibilities- Assist producers and clients in maintaining commercial insurance coverage, including processing and invoicing policies, endorsements, audits, and cancellations.
- Prepare endorsement requests and follow up on receipt of endorsements to existing policies.
- Process endorsements, including invoicing and delivery to clients, and handle cancellations and billing issues.
- Review MSAs for insurance coverage and policy discrepancies.
- Communicate with staff and clients to gather information for changes to policies.
- Provide technical support to Marketing Executives and Producers as needed.
- Establish and maintain relationships with internal and external clients.
- Property and Casualty license required.
- CISR designation or equivalent strongly preferred.
- 8 years' experience in property and casualty servicing preferred.
- Applied TAM experience strongly preferred.
- EPIC (AMS) experience preferred, but not required.
- Other AMS or CRM software experience preferred, but not required.
- Ability to lift 25 pounds.
- Repeated use of sight to read documents and computer screens.
- Repeated use of hearing and speech to communicate on telephone and in person.
- Repetitive hand movements, such as keyboarding, writing, 10-key.
- Walking, bending, sitting, reaching, and stretching in all directions.
- Generous employee benefits package, including a robust wellness program.
- Employee Ownership Opportunities.
- Career progression opportunity, with potential for growth within the company.
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