Lawn Care Operations Director
7 days ago
WeedMan in Gurnee, IL seeks an experienced Lawn Care Operations Manager to oversee daily lawn care operations.
Key Responsibilities- Team Management:
- Lead and develop a team of lawn care technicians and crew members by assigning tasks and responsibilities.
- Conduct regular performance evaluations to identify areas for improvement and provide feedback.
- Operations Planning:
- Develop efficient routes for service delivery to optimize productivity and ensure timely completion of projects.
- Plan and schedule lawn care services, including fertilizing, weed control, and pest management.
- Customer Service:
- Provide exceptional customer service by responding promptly to inquiries, resolving complaints, and addressing service-related issues.
- Build and maintain strong relationships with clients to ensure satisfaction and retention.
- Quality Assurance:
- Implement quality control measures to maintain high standards of service and workmanship.
- Conduct regular site inspections to ensure compliance with company guidelines.
- Equipment Maintenance:
- Coordinate maintenance and repair of lawn care equipment to ensure all tools are in good working condition.
- Reporting and Administration:
- Prepare operational reports to track productivity metrics, expenses, and revenue.
- Monitor budgetary targets and control costs to maximize profitability.
- Able to work flexible hours, including weekends or evenings during peak seasons.
- Physical ability to work outdoors in various weather conditions and lift heavy equipment.
- Dedication to providing exceptional customer service and maintaining high professional standards.
- Starting Salary: $55,000
- Incentivized Bonus Plan (earn up to an additional $15,000)
- PTO (Paid Time Off)
- Paid Holidays
- Health Insurance
- 401 K Investment Plan
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