Lawn Care Operations Director

7 days ago


Lake Villa, Illinois, United States WeedMan - Gurnee, Il Full time
Job Overview

WeedMan in Gurnee, IL seeks an experienced Lawn Care Operations Manager to oversee daily lawn care operations.

Key Responsibilities
  • Team Management:
    • Lead and develop a team of lawn care technicians and crew members by assigning tasks and responsibilities.
    • Conduct regular performance evaluations to identify areas for improvement and provide feedback.
  • Operations Planning:
    • Develop efficient routes for service delivery to optimize productivity and ensure timely completion of projects.
    • Plan and schedule lawn care services, including fertilizing, weed control, and pest management.
  • Customer Service:
    • Provide exceptional customer service by responding promptly to inquiries, resolving complaints, and addressing service-related issues.
    • Build and maintain strong relationships with clients to ensure satisfaction and retention.
  • Quality Assurance:
    • Implement quality control measures to maintain high standards of service and workmanship.
    • Conduct regular site inspections to ensure compliance with company guidelines.
  • Equipment Maintenance:
    • Coordinate maintenance and repair of lawn care equipment to ensure all tools are in good working condition.
  • Reporting and Administration:
    • Prepare operational reports to track productivity metrics, expenses, and revenue.
    • Monitor budgetary targets and control costs to maximize profitability.
Requirements
  • Able to work flexible hours, including weekends or evenings during peak seasons.
  • Physical ability to work outdoors in various weather conditions and lift heavy equipment.
  • Dedication to providing exceptional customer service and maintaining high professional standards.
What We Offer
  • Starting Salary: $55,000
  • Incentivized Bonus Plan (earn up to an additional $15,000)
  • PTO (Paid Time Off)
  • Paid Holidays
  • Health Insurance
  • 401 K Investment Plan


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