Patient Care Coordinator
4 weeks ago
We are seeking a highly motivated and talented Patient Care Coordinator to join our team at Sonrava Health. As a Patient Care Coordinator, you will be the primary point of contact and communication for patients in our offices, providing exceptional customer service and ensuring a positive patient experience.
Key Responsibilities:
• Greet patients in a timely and professional manner, introducing them to the office and staff
• Coordinate treatment services and communicate information about recommended treatments to patients
• Discuss cost of service, insurance coverage, and payment options with patients
• Build lasting relationships with patients by contacting them to follow up on visits and suggest new or alternative treatments
• Nurture the patient relationship to encourage patient retention
• Work as a team player to ensure each customer receives the best service possible
Requirements:
• 2 years of sales, customer service, and dental experience preferred
• Bilingual Spanish-English skills preferred
• Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment
• Ability to quickly learn new procedures and processes
• Excellent communication and interpersonal skills
• High level of ownership, accountability, and initiative
• Friendly, outgoing, and motivated personality
What We Offer:
• Competitive benefit package designed to enhance the lives of our Team Members
• Paid Time Off (PTO)
• Medical, dental, and vision benefits
• Continuing education and advancement opportunities
• 401(k) plan
About Us:
Sonrava Health is a leading provider of dental and vision care services. We are committed to delivering exceptional patient care and creating a positive work environment for our Team Members. If you are a motivated and talented individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.
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