Instructional Designer

7 days ago

San Jose, California, United States San Jose State University Full time
Job Summary

The Instructional Designer will play a key role in supporting San Jose State University's commitment to increasing online access to higher education for working adult learners. This position will focus on providing students from historically underserved communities with opportunities to advance their education and obtain their degree.

Key Responsibilities
  • Collaborate with faculty and staff to adapt existing courses and programs for online delivery and other forms of e-learning.
  • Design and develop online instructional materials that support academic courses/programs grounded in sound educational theory and best practices in instructional design.
  • Create instructional course content in collaboration with faculty, departments, SJSU Online Staff, and other stakeholders.
  • Work with faculty to develop teaching and learning environments that emphasize active learning and incorporate appropriate instructional technologies.
  • Create and facilitate the creation of accessible instructional content.
  • Design, develop, and maintain course templates within the learning management system for different SJSU Online programs.
  • Leverage the learning management system and/or other instructional technologies to serve the educational and administrative community with resources in support of instruction.
  • Support e-learning by designing, developing, and implementing tools and resources for students.
  • Conduct online workshops and support online course events for faculty related to using different department-supported technologies.
  • Conduct testing, provide troubleshooting, and develop accompanying technical reference materials for instructional technologies.
  • Assist with helpdesk tickets from email and online ticketing systems.
  • Provide telephone and online contact for administrative and educational support and solutions.
  • Maintain certifications in Quality Assurance best practices and review all courses designed annually.
  • Assist with conducting course design feedback/evaluation processes.
  • Submit courses and assist with program reviews toward Quality Matters and/or Online Learning Consortium Certifications.
  • Coordinate with other SJSU Online Staff to share feedback and make course updates.
  • Assist with marketing and outreach efforts related to faculty and student professional development opportunities offered.
  • Generate reports and analysis for the Senior Director.
Requirements
  • Bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study.
  • Three years of experience supporting information systems and technology.
Preferred Qualifications
  • Master's Degree in a related field.
  • Experience in educational technology, instructional design, distributed learning, or an equivalent discipline.
  • Experience using and managing Learning Management Systems.
  • Experience with technical information systems and application program packages.
  • Experience and a working knowledge of common software application packages used in higher education teaching.
  • Experience in course development and design.
  • Experience in a team-based environment.
  • Experience in teaching workshops in higher education.

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