Customer Service Representative

1 week ago


East Chicago, Indiana, United States Strack and Van Til Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our Bakery team at Strack and Van Til. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our bakery department.

Key Responsibilities
  • Customer Service: Assist customers with purchases, answer questions, and provide product recommendations to ensure a positive shopping experience.
  • Merchandising and Inventory: Maintain a visually appealing store environment by facing merchandise, rotating stock, and ensuring accurate inventory levels.
  • Product Preparation: Prepare and package bakery products, including cutting open boxes and operating equipment as needed.
  • Cleaning and Sanitation: Clean and sanitize the bakery department, including the back room and cooler/freezer, to maintain a safe and healthy environment.
  • Receiving and Stocking: Receive and stock merchandise, including arranging stock in the cooler/freezer and ensuring accurate inventory levels.
Requirements
  • Positive Attitude: Demonstrate a positive and friendly attitude when interacting with customers and colleagues.
  • Effective Communication: Possess excellent communication skills, including the ability to effectively communicate with customers and colleagues.
  • Teamwork: Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment.
Work Environment

Our bakery department is a fast-paced and dynamic environment that requires a high level of energy and enthusiasm. As a Retail Sales Associate, you will be exposed to a variety of temperatures, including cooler and freezer environments, for short periods of time.

Diversity and Inclusion

At Strack and Van Til, we are committed to creating a diverse and inclusive work environment that values and respects all individuals. We believe that a diverse and inclusive workplace is essential to our success and are committed to sustaining a professional working environment where everyone feels welcome, important, and appreciated.



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