Medical Office Coordinator
4 weeks ago
The Patient Service Representative is a vital member of our team at Forefront Dermatology. We are seeking a highly organized and detail-oriented individual to join our team in a full-time capacity.
Key Responsibilities
- Perform opening and closing clinic duties, ensuring a smooth and efficient workflow.
- Greet patients, check them in for appointments, and verify their insurance information.
- Scan documents into the electronic health record and maintain the tidiness of the waiting area and reception counter throughout the day.
- Check schedules for added, canceled, and no-show appointments and schedule follow-up appointments as needed.
- Respond to designated tasks in the electronic health record and order clinic office supplies.
- Sell and track cosmetic products, distribute mail, and prepare for next-day scheduled appointments.
Requirements
- High school diploma or equivalent is required.
- 1-2 years of recent medical office experience is necessary.
- Proficient in basic computer functions and able to learn new software quickly.
- Excellent customer service, communication, and organizational skills are essential.
- Ability to operate standard office equipment and type a minimum of 40 wpm is preferred.
- Must possess attention to detail, be able to multi-task, and prioritize appropriately.
- Ability to respond positively to constructive feedback and direction from supervisors.
- Must demonstrate professional appearance and manner at all times.
What We Offer
- Access to health, dental, and vision insurance.
- Health Savings Account with a $500 matching contribution.
- Eligible for PTO and Holiday pay.
- Company-paid life insurance and long-term disability (full-time only).
- Access to voluntary short-term disability insurance (full-time only).
- Access to additional life insurance.
- Eligible for Accident and Critical Illness Insurance, Hospital Indemnity, and Cancer Guardian.
- 401K with employer contribution.
- Profit sharing.
- Employee discounts.
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