Branch Operations Manager

1 week ago


Harrisonburg, Virginia, United States Wells Fargo Bank Full time

We are seeking a highly skilled Branch Operations Associate Manager (LO) to join our National Branch Network team in the Consumer, Small & Business Banking division. As a key member of our team, you will be responsible for leading and supervising risk and operations of teller functions, providing exceptional customer service and colleague experience, and ensuring timely completion, quality, and compliance in teller functions.

Our ideal candidate has 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, and 1+ years of leadership experience. You should have strong leadership skills, including the ability to build, develop, and motivate a diverse work team. Excellent communication and problem-solving skills are also essential.

This role is not eligible for Visa sponsorship. We Value Diversity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

The estimated salary for this role is around $65,000 - $90,000 per year, depending on location and experience. If you are passionate about delivering exceptional customer service and leading high-performing teams, we encourage you to apply for this exciting opportunity.



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