Sales Engineer I
4 weeks ago
Pulsar Measurement is a growing company that invests in its people, products, and technology. We offer real opportunities for career growth and competitive salaries. Our benefits platform includes 10 paid holidays annually, vacation/sick time, a 401K with employer match, and flexible work scheduling. Full-time employees have access to medical, dental, vision, and other insurance offerings, including employer-paid life insurance.
We are a collection of world-class flow meter companies around the globe, producing flow meters and flow measurement solutions for various industrial and scientific industries.
This is an exciting time to join Pulsar Measurement and the wider TASI Flow Group. Our customer-centric ethos has built an enviable reputation, attracting a growing global customer presence.
Your Role
This Inside Sales & Applications Engineer-I position involves responding to customer inquiries, initiating calls to customers, and following up on leads and projects. The ability to speak and write well is essential, as is the ability to multi-task in a fast-paced work environment.
Your responsibilities include:
- Working with the Customer Service Team, Regional and Territory Sales Managers, and Independent Sales Reps to meet annual sales goals and ensure customer satisfaction.
- Developing and maintaining technical and applications expertise with all Pulsar products.
- Maintaining expertise with Pulsar's CRM and technical support systems.
- Handling technical support calls and troubleshooting new and existing product installations after sale.
- Preparing quotations and responding to technical inquiries in a timely manner.
- Supporting the preparation of submittal packages and special wiring & installation diagrams for customers.
- Providing direct support for high-profile projects and technical service issues.
- Assisting the service department with technical troubleshooting and product returns.
- Providing feedback and assistance to the Product Management Team regarding the development of sales and technical documentation.
- Participating in training seminars for customers.
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