Hospitality Ambassador
3 weeks ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Restaurant Host/Hostess. As a key member of our front-of-house staff, you will be responsible for providing exceptional dining experiences for our guests.
Responsibilities:
* Greet guests and seat them at tables or in waiting areas
* Provide guests with food and wine menus
* Assign patrons to tables suitable for their needs and according to rotation
* Inform guests of who will be serving them to ensure smooth handoff to the service staff
* Inform servers of any special occasions, dietary restrictions, special requests, etc.
* Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
* Answer the phone and occasionally take to-go orders
* Keep the host stand neat, tidy, and presentable for guests
Qualifications:
* Previous restaurant hosting or serving experience preferred but not required
* Friendly and customer-focused personality
* Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
* Ability to clearly communicate guests needs to servers, bussers, managers, etc.
* Ability to effectively communicate on the telephone
About Us:
Hal's The Steakhouse is a premier dining destination in Atlanta, GA. We are committed to providing exceptional service and an elevated dining experience for our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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