Part Time Associate Patient Care Coordinator Specialist

7 days ago


Green Bay, Wisconsin, United States Optum Full time

Company Overview

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to make the health system work better for everyone.

 

About the Role

We are seeking a Part Time Associate Patient Care Coordinator Specialist to join our team. This role involves working a mix of days and 12:00pm - 8:00pm shifts at our Waterford WI location.

 

Job Responsibilities

  • Greet visitors and patients in person and communicate effectively via telephone or video conferencing
  • Handle confidential information with discretion and protect sensitive data from unauthorized access
  • Prioritize tasks based on assessed emergency needs and identify immediate actions required
  • Demonstrate technical knowledge and competence in departmental procedures and maintain up-to-date physician on-call schedules for effective communication
  • Enter and update patient demographic and financial information, ensuring timely registration and accurate documentation
  • Obtain necessary applications and forms, confirming signatures and photocopying/scanning documents as needed
  • Provide patients with clear financial responsibility information, collect liabilities, and balance the cash box daily
  • Collaborate with partnering departments to ensure comprehensive patient encounters
  • Offer wayfinding instructions and assist with hospital information upon request
  • Coordinate patient admission needs, bed assignments, and tracking boards where applicable
  • Meet or exceed audit accuracy standards and address worklists and error reports in a timely manner

 

Requirements

  • High School Diploma/GED or higher
  • 1+ year of customer service experience in an office setting or professional environment
  • Intermediate level of proficiency with Microsoft Office Products
  • Able to work varied shifts to support a 24-hour operation system

 

Salary Information

The estimated annual salary for this role is $45,000 - $60,000, depending on experience and qualifications.

 

Benefits

At Optum, we believe in creating a culture guided by diversity and inclusion, offering comprehensive benefits, and providing career development opportunities. As a valued member of our team, you will have access to competitive compensation packages, including medical, dental, and vision insurance, retirement plans, and paid time off.

 

Join Us

If you're passionate about delivering exceptional patient care and committed to advancing health equity, we encourage you to apply for this exciting opportunity.



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