Care Coordinator Nurse Specialist

6 days ago

High Point, North Carolina, United States Ennoble Care Full time
Job Title: Care Coordinator Nurse Specialist

About Us:
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, and Georgia. We provide continuum of care for those with chronic conditions and limited mobility.

Salary: $55,000 - $65,000 per year

Job Description:
We are looking for a full-time Nurse Care Coordinator (LPN) to work out of our East Point, GA office. This position is responsible for ensuring Ennoble Care provides high-quality care services. They work with clinicians, staff, and patients to reach healthcare goals and keep the lines of communication open.

Responsibilities:
  • Develop individualized patient care plans and perform care management and coordination services using our electronic medical record system.
  • Frequent contact with patients to provide care coordination, support, and manage compliance with care management programs to increase positive outcomes.
  • Document all client communications accurately.
  • Communicate with Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and ensure comprehensive care plans are complete and accurate.
  • Inform Team Supervisor of all issues pertinent to the care plan process and any known or perceived issues.
  • Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities.
  • Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
  • Adhere to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
  • Show excellent customer service skills demonstrated by positive feedback from customers and patients.
  • Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner.

Equipment Operation:
  • Utilize a computer, telephone, copy machine, and other office equipment as necessary.

Qualifications:
  • Must be a Licensed Practical Nurse (LPN).
  • Must be comfortable with speaking on the phone for large amounts of the day.
  • Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service.
  • Ability to take accurate notes to document each task in a timely manner.
  • Ability to multitask between different patients and workstreams while remaining organized and efficient with time.
  • Ability to thrive in a fast-paced environment.
  • Must be able to work from 8:30 - 5:00pm, Monday through Friday.
  • Must be proficient in using a computer, including Outlook and other Microsoft Office programs.
  • Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful.
  • Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis.

Benefits:
  • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
  • Paid Time Off.
  • Paid Office Holidays.

Others:
  • Paid Sick Time.
  • 401(k) with up to 3% company match.
  • Referral Program.
  • Payactiv: pay-on-demand. Cash out earned money when and where you need it.

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