Customer Service and Administrative Support Professional

7 days ago


Dickinson, North Dakota, United States State of North Dakota Full time

The State of North Dakota is seeking a highly skilled Customer Service and Administrative Support Professional to join the Vocational Rehabilitation team in Dickinson, ND. This role plays a vital part in providing exceptional customer service and administrative support to clients.

As a key member of the team, you will be responsible for managing front-line customer service interactions, processing incoming and outgoing mail, opening and closing cases, and maintaining accurate records. You will also provide support to the Vocational Rehabilitation staff in Dickinson, including data entry and assistance with program projects.

We are looking for an individual with excellent communication skills, both written and verbal, who can effectively manage multiple tasks and prioritize responsibilities. A positive attitude and ability to work independently are essential for success in this role.

In addition to a strong skill set, candidates should possess a minimum of an associate's degree in office support, business, or office education, along with four years of experience performing a variety of office support, clerical, or secretarial work. Additional qualifications include proficiency in Microsoft Office Suite, particularly Microsoft Teams, and experience working with paperless database systems.

This position offers a competitive salary, estimated at $48,000 per year, based on industry standards for similar roles in Dickinson, ND. The State of North Dakota provides a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

If you are a motivated and detail-oriented professional with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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