Event Promotions Coordinator

6 days ago


Osceola, Iowa, United States Lakeside Hotel Casino Full time

We are seeking a highly organized and customer-focused Event Promotions Coordinator to join our team at Lakeside Hotel Casino.

About the Role

This is an entry-level position that requires excellent communication and interpersonal skills, as well as strong organizational abilities. As an Event Promotions Coordinator, you will play a key role in bringing our promotional and VIP events to life under the guidance of the Director of Marketing.

Key Responsibilities
  • Coordinate and implement promotional events and activities, including gift giveaways, drawings, and special events.
  • Distribute promotional gifts to guests professionally and courteously.
  • Assist with player parties and other events.
  • Interact with guests to explain promotional rules, answer questions, and enhance their overall experience.
  • Collaborate with the marketing team to execute creative promotional strategies.
  • Ensure compliance with all gaming regulations and company policies during promotional activities.
  • Gather feedback from guests to continually improve promotional offerings and guest satisfaction.
Requirements
  • A high school diploma or equivalent; additional education in marketing or a related field is a plus.
  • Previous experience in a customer service or promotions role, preferably in the hospitality or gaming industry.
  • The ability to obtain and maintain an Iowa Racing and Gaming Commission License.
Benefits
  • All rest and meal breaks are paid.
  • Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
  • Paid Holidays for Full-Time Team Members.
  • Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members.
  • A 401(k) plan with Company Match.
  • Free $25K Life Insurance for Full-Time Team Members.
  • Optional Coverages: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance.
  • A free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.
  • Employee Discounts, Team Celebrations, Awards, and more...


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