Customer Service Representative

1 week ago

Palo Alto, California, United States Ingka External Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.

Key Responsibilities
  • Provide accurate and efficient transactions and/or orders, ensuring a positive customer experience.
  • Meet customers' needs, solve problems independently, and recognize when to escalate to a manager.
  • Build loyalty by ensuring a positive customer journey during the IKEA shopping experience.
  • Build emotional connections through meaningful and empathetic interactions with customers.
  • Provide customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO), offering and selling services as needed.
  • Provide customers with a simple and smooth returns and exchange experience, collecting high-quality data for follow-up when scheduled in returns.
What We Offer

As a valued member of our team, you will enjoy a range of benefits and perks, including:

  • Generous paid time off, holiday, and sick time.
  • WiselyPay - get earned wages up to two days early.
  • Paid parental leave (up to 16 weeks).
  • KinderCare tuition discount.
  • Retirement and bonus plans.
  • Co-worker discount, meal deal, and referral bonus.
  • Pet insurance program.
  • Education assistance and learning programs.
  • Safety shoe reimbursement.
  • 24/7 telehealth visits.
  • Dental and vision plans.
  • Medical and Rx plans (must work min. 20 hrs/wk).
  • A fun and inclusive work environment.
Requirements

To be successful in this role, you will need:

  • 1 year sales or customer service experience preferred.
  • High School Diploma or equivalent.
Working Conditions

This is a permanent role with a fully open work schedule availability, including evenings and weekends. Work schedules are published one month in advance.

The pay range for this role is $27.32.

  • Customer Service Representative

    1 week ago

    Palo Alto, California, United States Vitality Bowls Full time

    About Vitality BowlsVitality Bowls is a rapidly growing superfood cafe chain that offers a unique and healthy dining experience. We're passionate about serving high-quality, nutrient-rich food that not only tastes great but also provides a boost to our customers' well-being.Job SummaryWe're seeking a highly motivated and customer-focused individual to join...

  • Customer Service Representative

    1 week ago

    Palo Alto, California, United States Bill Cohen - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as an Office Representative. As a key member of our agency, you will play a vital role in promoting our premier insurance and financial service products to customers.Key ResponsibilitiesCustomer Relationship Building: Forge lasting relationships with customers,...

  • Customer Service Representative

    2 weeks ago

    Palo Alto, California, United States Vehlo Full time

    About VehloVehlo is a leading provider of repair shop technology, dedicated to empowering the auto repair industry with innovative software and financial solutions. Our mission is to simplify the customer journey from start to finish, making it easier for customers and more profitable for shops.Job SummaryWe are seeking a highly skilled Customer Support...

  • Customer Service Representative

    2 weeks ago

    Palo Alto, California, United States Evergreen Subs Full time

    Job Summary: Evergreen Subs is seeking a highly motivated and customer-focused individual to join our team as an InShopper. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, preparing high-quality sandwiches, and maintaining a clean and safe environment for our customers.Key Responsibilities:Customer...

  • Customer Service Representative/Cashier

    2 weeks ago

    Palo Alto, California, United States Chicken Coup, LLC Full time

    Job SummaryAt Chicken Coup, LLC, we are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Guest Services representative. This role is responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and welcoming environment for our guests.Key ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    3 weeks ago

    Palo Alto, California, United States Stanford Federal Credit Union Full time

    Position OverviewPart-Time Customer Service Role at Stanford Federal Credit Union*Please note, this position is not fully remote*Our mission is to enhance financial well-being. If you are a dynamic, empathetic, and team-oriented individual eager to make a positive impact, we want you to be part of our organization. At Stanford FCU, our members are our...

  • Customer Service Representative

    6 days ago

    Palo Alto, California, United States Home Depot Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service/Sales Associate at Home Depot. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide fast, friendly, and personalized service to...

  • Customer Service Representative

    1 week ago

    Palo Alto, California, United States The Home Depot Full time

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service/Sales professional to join our team at The Home Depot. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide fast, friendly service to customers by actively seeking...

  • Customer Service Representative

    5 days ago

    Palo Alto, California, United States West Elm Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our sales team as a Cashier, Holiday Seasonal, Palo Alto. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and engaging store environment.ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    6 days ago

    Palo Alto, California, United States West Elm Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our sales team as a Cashier, Holiday Seasonal, Palo Alto. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and engaging store environment.ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    1 week ago

    Palo Alto, California, United States Sherwin-Williams Full time

    This role is crucial to the success of our retail stores. Customer Service Specialists work closely with customers to determine their needs, answer questions about products, recommend solutions, and ensure maximum client satisfaction. They are also responsible for achieving excellent customer service and meeting sales goals. Key responsibilities include...

  • Customer Service Representative

    14 hours ago

    Palo Alto, California, United States Home Depot Full time

    Job DescriptionPosition Purpose:As a Customer Service/Sales associate at Home Depot, you will provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. You will learn about products using our tools and provide information to customers to sell an entire project.You will learn how to greet, qualify,...

  • Customer Service Representative

    5 days ago

    Palo Alto, California, United States West Elm Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our sales team as a Cashier, Holiday Seasonal, Palo Alto. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and engaging store environment.ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    6 days ago

    Palo Alto, California, United States West Elm Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our sales team as a Cashier, Holiday Seasonal, Palo Alto. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and engaging store environment.ResponsibilitiesCustomer Service:...

  • Customer Service Representative

    7 days ago

    Palo Alto, California, United States Evergreen Subs Full time

    Job SummaryWe are seeking a highly motivated and customer-focused InShopper to join our team at Evergreen Subs. As an InShopper, you will be responsible for providing exceptional customer service, preparing high-quality sandwiches, and maintaining a clean and safe work environment.Key ResponsibilitiesPrepare sandwiches to order, ensuring accuracy and...

  • Customer Service Representative

    3 days ago

    Palo Alto, California, United States Sares-Regis Group Full time

    Lead Resident Services CoordinatorWe are seeking a highly skilled and experienced customer service professional to join our team at Oak Creek Apartments in Palo Alto, CA.About the Role:Provide exceptional customer service to residents, prospects, and guests, ensuring a personalized and convenient experience.Engage with residents to foster positive...

  • Customer Service Representative

    3 days ago

    Palo Alto, California, United States Williams-Sonoma Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier, Holiday Seasonal. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and engaging store environment.ResponsibilitiesDeliver outstanding...

  • Customer Service Representative

    3 weeks ago

    Palo Alto, California, United States Hummus Mediterranean Kitchen Full time

    Company Overview:At Hummus Mediterranean Kitchen, we pride ourselves on delivering exceptional culinary experiences. Our commitment to using fresh, high-quality ingredients ensures that every dish is both delicious and wholesome. We focus on preparing our meals with care, utilizing premium olive oil, fresh herbs, and spices, alongside our signature...

  • Customer Service Representative

    5 days ago

    Palo Alto, California, United States Pennsylvania State University Full time

    About the RoleWe are seeking highly motivated and customer-focused individuals to join our team at the Bryce Jordan Center. As a member of our staff, you will have the opportunity to work in a fast-paced environment and provide excellent service to our patrons.Key ResponsibilitiesProvide exceptional customer service to our guestsWork effectively as part of a...

  • Customer Service Expert

    3 days ago

    Palo Alto, California, United States Randstad Full time

    Customer Service Representative Job DescriptionRandstad is seeking a skilled Customer Service Representative to join our team. As a Service Specialist, you will be responsible for:Key Responsibilities:Treating each customer with individual attention and careStriving to consistently improve the overall customer experience and service satisfactionProcessing...