Strategic Sales Director for Growth and Customer Engagement

1 day ago


Owens Cross Roads, Alabama, United States BANK INDEPENDENT Full time
Job Summary:

BANK INDEPENDENT seeks a skilled Sales Leader to drive growth, customer engagement, and team success. This role demands a proven track record of nurturing relationships, promoting sales growth, and developing team members.

Key Responsibilities:
  • Customer Relationship Development:
    • Cross-Selling Expertise: Identify opportunities to promote additional products and services, exceeding sales and service goals.
    • Exceptional Customer Experience: Deliver top-notch customer service, adhering to BANK INDEPENDENT's Standards of Service.
    • Relationship Building: Foster long-lasting, profitable relationships with customers, contributing to the bank's Strategic Plan.
  • Lending and Supporting Sales Officers:
    • Consumer Loan Knowledge: Competently approve consumer loans based on approval authority.
    • Collaboration and Communication: Partner with Sales Officers, Credit Admin, and Loan Processing/Operations to meet loan deadlines.
    • Technical Support: Resolve technical exceptions and participate in Credit Round Table discussions.
  • Team Relationship Development:
    • Mentorship and Coaching: Identify development needs, coach, mentor, and help team members improve their knowledge and skills.
    • Leadership and Teamwork: Establish a culture of open communication, lead team meetings, and facilitate cross-training opportunities.
  • Branch Operations:
    • Expense Management: Ensure responsible management of controllable expenses.
    • Policies and Procedures: Adhere to policies and procedures, collaborating with Head Teller and Assistant Sales Manager as needed.


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