Instrument Maintenance Technician

1 week ago


WinstonSalem, North Carolina, United States Guitar Center Full time
About Guitar Center

Guitar Center is a world-renowned retailer of musical instruments and equipment, dedicated to empowering staff to find their individual sound. Our Repair Techs play a vital role in delivering exceptional customer experiences by providing top-notch maintenance and repair services on customer-owned instruments.

Job Summary

We are seeking an experienced Instrument Maintenance Technician to join our team. As a key member of our repair team, you will be responsible for performing maintenance and repair services on guitars and other musical instruments, ensuring they are returned to customers in excellent condition.

Responsibilities
  • Provide exceptional maintenance and repair services on customer-owned instruments, adhering to high-quality standards.
  • Maintain store-owned gear as requested, ensuring it remains in pristine condition.
  • Train learners effectively, communicating information and techniques to ensure knowledge retention.
Requirements
  • Skilled understanding of guitar repair and maintenance.
  • Fundamental product knowledge of Guitar Center products.
  • Excellent customer service skills, with the ability to provide approachable, genuine, and knowledgeable assistance.
Benefits

Guitar Center offers a comprehensive benefits package, including:

  • Competitive salary: $55,000 - $65,000 per annum (dependent on experience).
  • Medical, dental, and vision insurance.
  • 401K plan with company match.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
About Us

Guitar Center is committed to equal employment opportunities and fair treatment of all employees and applicants, regardless of race, color, religion, gender, sexual orientation, or any other protected status. If you are a qualified individual with a disability or a disabled veteran and require accommodations to express interest in this position, please let us know.



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