Urdu Quality Control Specialist

3 days ago


Orlando, Florida, United States Productive Playhouse Full time
Job Summary

Productive Playhouse is a leader in transcription services, providing responsive attention and accuracy to support clients' needs. As the Urdu Quality Control Reviewer, you are responsible for reviewing the work completed on-site and remotely to ensure it meets the quality standards set forth by the client. Your reliability and attention to detail play a key role in ensuring our team's quality and compliance.

Responsibilities:
  • Review completed work, citing all issues as they pertain to the quality of the work
  • Create and report daily quality logs to On-site Team Auditor / OPS Auditing manager
  • Maintain clear understanding of the clients guidelines and quality expectations
  • Direct project related questions to On-site Team Auditor / OPS Auditing manager
  • Report violations of security clean room policies, reporting violations to On-site Team Auditor / OPS Auditing manager
  • Suggest opportunities for improvements to On-site Team Auditor / OPS Auditing manager
Requirements:
  • US work authorization (the company cannot provide sponsorship)
  • Able to commute to our office
  • 18+ years of age
  • Expert in Urdu (you will be asked to take a language assessment)
  • Ability to understand a wide variety of Urdu-speaking accents and dialects
  • Must have previous professional experience working in the specified language
  • Fully vaccinated against COVID, or the ability to provide medical or religious documentation for exemption
  • Strongly preferred: formal education at the secondary level in the specified language


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