Automotive Service Manager Position

4 weeks ago


Tampa, Florida, United States Express Oil Change & Tire Engineers Full time
Job Description

Express Oil Change & Tire Engineers is a leading provider of automotive maintenance services with over 350 locations across 21 states. As a Service Manager, you will be responsible for setting high standards of excellence and personifying our core values to support operations in the service department.

This role involves creating a highly-motivated team environment and working closely with the Service Team to improve their performance. You will be responsible for developing and coaching team members, executing store processes & procedures, and supervising technicians and service personnel.

Key Responsibilities:

  • Recruit and hire top talent for the service department
  • Plan and schedule duties, assign work, and follow up on completion of assignments
  • Coach service department teammates on operational issues and service standards
  • Work directly with customers on sales, service, and customer opportunities
  • Evaluate performance and productivity of service department personnel
  • Manage parts inventory and outside purchases
  • Ensure store safety and compliance with company safety procedures

Requirements:

  • Outstanding leadership and store management skills
  • Ability to work in a fast-paced environment
  • Highly organized and detail-oriented
  • Excellent verbal and written communication
  • Ability to develop professional relationships with customers and team members
  • Minimum of 2 years' experience in a Service Manager role
  • Proven track record of exceeding business objectives


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