Logistics Account Specialist
6 days ago
About the Company
At Swift Transportation, we pride ourselves on being a family-oriented company that values honesty, mutual respect, and safety. Our team members are the driving force behind our success, and we trust them to ideate and execute ideas that benefit the company.
Salary Information
We offer a competitive starting salary of $21-$24 per hour, commensurate with experience and geographic location. Additionally, potential bonus pay is based on company performance.
Job Description
The Customer Account Manager will provide customer account services to high-exposure or major accounts, working in conjunction with internal departments to achieve territorial balance of capacity and freight while maintaining high service levels. This role involves building internal and external relationships to deliver compelling short- and long-term customer value propositions and efficient means of moving customers' freight.
Responsibilities:
- Lead and solicit business from assigned customers using available capacity
- Serve as an extension of Sales to expand business revenue
- Manage territorial balance of capacity and freight while achieving high service levels
- Maintain knowledge of customer contractual requirements
- Create monthly reports on service levels for customers and participate in service-oriented conference calls
Required Skills and Qualifications
To succeed in this role, you will need:
- 2+ years of experience in Customer Service or Sales
- Previous experience in transportation is preferred
- A Bachelor's degree or equivalent combination of education and/or experience
- The ability to set priorities, work in a fast-paced team environment, and adapt to changing priorities
Benefits
As a valued member of our team, you can expect:
- Comprehensive Benefits Package, including 401(K), medical, dental, vision, disability, supplemental, and life insurance
- Paid Time Off
- Employee Stock Purchase Plan
- Pet Insurance
Why Join Us?
At Swift Transportation, we prioritize learning, growth, and employee well-being. We strive to be the best and give our best every day, creating a culture of safety, honesty, and mutual respect. Your voice matters, and we empower you to ideate and execute ideas that drive our success.
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