Customer Service Representative
1 week ago
We are a dynamic and growing company seeking a talented Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service and support to our customers.
Job SummaryWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing excellent customer service, responding to customer inquiries, and resolving customer complaints in a timely and professional manner.
Key Responsibilities- Provide exceptional customer service to our customers via phone, email, and in-person
- Respond to customer inquiries and resolve customer complaints in a timely and professional manner
- Work collaboratively with our team to achieve sales and customer satisfaction goals
- Maintain a high level of product knowledge and stay up-to-date on company promotions and offerings
- Perform other duties as assigned by management
To be successful in this role, you will need:
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and multitask
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Ability to work a variety of shifts, including evenings, weekends, and holidays
- High school diploma or equivalent required
We offer a competitive salary and benefits package, as well as opportunities for advancement and professional growth. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.
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