Senior Business Analyst
4 weeks ago
MARS Solutions Group is seeking a highly skilled Technical Business Analyst to join our team. As a key member of our Digital Workplace division, you will be responsible for providing expert-level analysis and guidance to support the delivery of technology solutions to our workforce.
Key Responsibilities:
- Partner with the Product team, Engineering members, and Business clients to gather feedback and requirements.
- Develop and support technical processes related to Meeting Experience technology and Unified Communications platforms.
- Collaborate with the program manager and other project managers to deliver on established milestones.
- Manage risks and ensure on-time completion of projects.
- Develop comprehensive communication plans and craft compelling language for communication pieces.
- Identify and solve complex problems through effective problem-solving skills.
- Build relationships with internal and external partners and negotiate with them to achieve project goals.
Requirements:
- Bachelor's degree in MIS, Business, or related field.
- Four or more years of experience in business operations and processes.
- Proven ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong communication and interpersonal skills.
- Ability to analyze data and provide visual representation of findings.
- Experience with implementing and supporting Unified Communications and audio-visual equipment.
Nice to Have:
- Knowledge of administrating and provisioning Unified Communications/AV hardware and/or platforms.
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