Service Coordinator

7 days ago


Frankfort, Illinois, United States Russo Hardware Inc Full time
{"Job Title": "Service Writer", "Job Summary": "We are seeking a skilled Service Writer to join our team at Russo Hardware Inc.

As a Service Writer, you will be the primary point of contact for customers of our Service division. Your responsibilities will include effectively communicating the needs of the customer to our service team, as well as communicating issues and services to the customer to ensure they gain the most from their service experience.

Responsibilities:

* Greet customers in a timely and professional manner
* Assist customers with bringing in equipment for service
* Communicate with customers regarding quotes and service completion
* Complete accurate service tickets and quotes
* Maintain a safe work environment for customers and staff
* Perform other tasks as defined by management

Requirements:

* High school diploma or equivalent
* Service writing experience in commercial lawn, auto, or similar
* Knowledge of outdoor power equipment or landscaping is a plus

Benefits:

* Flexible scheduling
* Paid time off
* Paid vacation
* Overtime opportunity
* Major medical
* Vision and dental coverage
* 401(k) employer match contribution
* Free company apparel
* Wellness programs
* Professional development opportunities
* Employee discount

Russo Hardware Inc. is an equal opportunity employer and complies with all applicable laws governing nondiscrimination in employment.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Apply today and take the first step towards a rewarding career with Russo Hardware Inc.



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