Business Process and Training Specialist

4 weeks ago


Charlotte, North Carolina, United States CRG Corporation Full time
Business Process and Training Specialist

CRG Corporation is seeking a highly skilled Business Process and Training Specialist to join their team. In this role, you will serve as a key liaison between audit teams and global order management, focusing on improving business processes, ensuring SOX compliance, and providing training to teams across multiple regions. This individual contributor role requires excellent collaboration with cross-functional teams located in the U.S. and internationally. You will play a critical part in ensuring audit readiness and driving continuous process improvement across the organization.

About the Company:
CRG Corporation is a global technology company within the additive manufacturing industry, with a strong focus on sustainability and social responsibility. They bring innovation, performance, and reliability to all they do, creating new individualized solutions for their wide variety of customers.

Opportunity Type: Direct-Hire
Compensation: $90,000-$100,000
Schedule: HYBRID schedule, up to 25% travel (domestically and internationally)
Location: South Charlotte, NC area
Benefits:
  • Unlimited PTO plan
  • Medical and Dental Insurance - company covers 75-78%
  • Company-paid Life Insurance (2x salary), AD&D, Short- and Long-Term Disability, Travel Accident Insurance, and Employee Assistance Program
  • HSA and FSA available (HSA includes company match)
  • Additional plan options for Vision, Life, AD&D, Accident, Hospital Indemnity, and Critical Illness insurance
  • 401K with 50% match up to 6%
  • Tuition reimbursement
  • Wellness programs, discount programs, and financial wellness programs
Responsibilities:
  • Collaborate with global order management teams and serve as a liaison between the audit team and business units.
  • Ensure compliance with SOX requirements and other regulatory standards by supporting the audit process, including collecting and managing audit samples.
  • Document and update global order management processes, ensuring clarity and compliance with audit standards.
  • Conduct training sessions and workshops to educate global teams on new and updated processes.
  • Coordinate and support audit activities, ensuring timely responses and deliverables.
  • Identify opportunities for business process improvements and work with global teams to implement changes.
  • Facilitate cross-regional communication and collaboration to ensure consistent global process implementation.
Qualifications:
  • Bachelor's degree in Business Administration or related field
  • Proven experience (5+ years) in business process improvement, audit support, and global team training in a global manufacturing environment.
  • Strong understanding of SOX compliance and audit processes.
  • Excellent project management skills with the ability to prioritize and manage multiple global initiatives.
  • Strong communication and interpersonal skills to collaborate effectively with international teams.
  • Experience with process documentation and conducting training on business processes.


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