Restaurant Shift Lead Position
6 days ago
Papa John's - Joncy is seeking a skilled and experienced Restaurant Shift Lead to join our team.
About the RoleThe successful candidate will be responsible for supervising shifts and work areas, ensuring high-quality products and customer service are delivered. They will also manage operations, execute company policies and procedures, and ensure compliance with federal, state, and local laws and ethical business practices.
Key Responsibilities- Shift Supervision: The shift lead will supervise shifts and/or work areas, adhering to guidelines, techniques, and expectations for each station. This includes managing dough management, accuracy, and proper portioning, as well as maintaining established product holding times.
- Product Quality and Customer Service: The shift lead will consistently contribute to achieving the company's product goals, commit to meeting customer needs and expectations, and minimize customer complaints. They will also respond appropriately to customer needs and follow all policies and procedures as outlined in the TM handbook.
- Team Management and Problem-Solving: The shift lead will ensure adequate shift coverage, provide immediate feedback, and correct problems when identified. They will also maintain product quality, customer service, and performance responsibilities within acceptable standards.
- Cash Management and Inventory Control: The shift lead will accurately utilize the FOCUS System to stay within company guidelines and target goals. They will also assist in managing adequate inventory levels using the company's systems and guidelines to minimize loss.
- Education: A high school diploma or GED is preferred.
- Certifications: Serv-Safe/Local or State Food Service Certification is preferred.
- Experience: Previous restaurant shift lead experience is preferred.
The estimated salary for this position is $40,000 - $60,000 per year, depending on experience. Other benefits include opportunities for growth and development, a competitive compensation package, and a fun and dynamic work environment.
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