Freight Broker Relationship Manager

1 week ago


Memphis, Tennessee, United States Apex Equipment Supply LLC Full time
Job Overview

A dynamic Freight Broker Relationship Manager is needed to facilitate seamless communication between customers and freight carriers at Apex Freight. This role requires a service-oriented individual who can effectively negotiate contracts with carriers, optimize profits, and ensure customer satisfaction.

Responsibilities
  • Lead Generation: Develop a sales pipeline by generating leads, identifying new prospects, and building relationships.
  • Carrier Selection: Research and select reputable carriers for freight services, ensuring reliability and safety.
  • Shipping Quotes: Provide accurate shipping quotes to customers, taking into account various factors such as route optimization and carrier availability.
  • Loading Orders: Book orders with carriers, coordinating the movement of goods from pickup to delivery.
  • Load Preparation: Assist in preparing carriers for loads, ensuring timely departures and arrivals.
  • Load Tracking: Monitor the status of loads in transit, providing updates to customers on delays or issues.
  • Logistics Coordination: Collaborate with shippers, carriers, and dispatchers to manage scheduled collections and drop-offs, minimizing downtime.
  • Record Keeping: Maintain accurate records of relevant activities, including shipments, payments, and customer interactions.
Requirements
  • Education: High school diploma, GED, or equivalent required; degree in logistics, transportation, or business preferred.
  • Experience: 2+ years of experience in a similar role, preferably in the transportation industry.
  • Skillset: Proficient in Microsoft Office Suites, excellent problem-solving abilities, effective communication skills (verbal and written), outstanding people skills, and negotiation skills.
  • Salary Range: $65,000 - $85,000 per year, depending on experience and performance.

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