Medical Assistant

3 weeks ago


Pompano Beach, Florida, United States Quest Health Solutions LLC Full time
Job Description

We are seeking a compassionate and skilled Certified Medical Assistant to provide exceptional care to patients with diabetes using telecommunications. As a RPM Medical Assistant, you will play a vital role in assisting healthcare professionals in delivering comprehensive and personalized diabetes care.

Responsibilities
  • Assist healthcare professionals in providing patient care to individuals diagnosed with diabetes, primarily via phone.
  • Perform routine clinical tasks, including collecting patient history, and documenting patient information accurately in electronic health records.
  • Provide education to patients about diabetes management, including medication administration, blood sugar monitoring, healthy eating habits, and lifestyle modifications.
  • Provide general support and encouragement to patients, helping them navigate the challenges of living with type 2 diabetes.
  • Schedule appointments, organize medical records, and ensure efficient communication and flow between patient and healthcare provider.
  • Stay up to date with the latest advancements in diabetes management and treatment to provide informed assistance to patients and the healthcare team.
  • Adhere to all privacy regulations and always maintain confidentiality of patient information.
  • Comfortable spending much of the day assisting patients via phone.
Requirements
  • Certification as a Medical Assistant by a recognized Medical Assistant training program required.
  • Previous experience working with patients with diabetes and Continuous Glucose Monitors (CGM's) preferred.
  • Experience working in a patient monitoring setting preferred.
  • Experience in using electronic health records and basic medical software.
  • Comfortable spending majority of day assisting patients via phone.
  • Strong interpersonal and communication skills to effectively interact with patients, healthcare professionals, and other team members.
  • Compassionate and empathetic nature, with a genuine desire to help patients manage their diabetes effectively.
  • Excellent organizational skills and attention to detail.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to work in an office full time.
  • High school diploma or equivalent.

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