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Director of Nursing Operations
1 month ago
Tropical Health LLC is seeking a highly skilled and experienced Director of Nursing Operations to join our team. As a key member of our leadership team, you will be responsible for overseeing and directing all aspects of patient care for our home care patients.
Key Responsibilities:
- Coordinate and supervise the overall provision of home care for hospice patients and their families.
- Ensure that clinical records are maintained in compliance with state, federal, and agency standards.
- Assist in the admission process and serve as a primary clinical point of contact to the Clinical Administrative Assistant.
- Provide clinical expertise and assistance as needed to team members.
- Facilitate documentation for certification, re-certification, and patient discharge/revocation within the EMR.
- Support ongoing patient care needs by performing visits routinely.
- Perform information visits and collect patient data for evaluation of new admissions.
- Assist in providing administrative support in coordinating on-call nursing schedules.
- Provide written evaluations of staff as necessary.
- Monitor and adjust the caseloads of each clinical staff member and oversee the schedule of weekly visits in conjunction with the DON.
- Facilitate healthcare and national recognition activities for patients at the direction of the DON.
- Support volunteer activities as needed.
- Coordinate and manage all DME-related activities and patient coordination.
- Update and manage physician and facility profiles within the database in EMR.
- Assist in orientation and training for AIDEs and LPNs, and support RN onboarding in conjunction with the DON.
- Coordinate support from each IDG member as appropriate.
- Manage the IDG notebook for compliance.
- Ensure policy and procedures are followed.
- Ensure effective communication for staff, patients, and families.
- Assure that standards of ethical business and clinical practice are maintained.
- Track and record falls monthly for DON review.
- Ensure incident reports are printed for the notebook accordingly.
- Monitor and ensure compliance with Federal and State regulatory agencies and other certifying bodies.
- Report grievances and complaints made by patients or families to the appropriate persons.
- Report all allegations of patient abuse and/or misappropriation of patient property.
- Report all accidents and incidents.
- Identify and respond appropriately to emergency situations.
- Observe and ensure safety needs of patients.
- Assist in the marketing of the hospice by highlighting the company as a community resource.
- Act as the primary point of contact for ALFs, PCHs, LTACs, and make rounds routinely to maintain relationships.
Requirements:
- A minimum of 3 years of nursing experience, hospice preferred.
- Previous management experience.
- Current and unrestricted nursing license; LPN or RN (RN preferred).
- Ability to work well within an interdisciplinary team setting as well as independently.
- Ability to communicate well with others both written and orally.
- Ability to work a flexible schedule.
Working Conditions:
- Be able to tolerate exposure to elements including, but not limited to, odors, blood, body fluids, and excrements.
- Adverse environmental conditions and hazardous materials.
Transportation:
- Must have a current valid driver's license, auto liability insurance, and reliable transportation.
