Lead User Researcher

4 weeks ago


New York, New York, United States Tekfortune Inc Full time

Tekfortune Inc is a leading consulting firm specializing in permanent, contract & project-based staffing services for top organizations in various industries. In today's fast-paced economic landscape, virtual recruiting and remote work are crucial for the future of work. To support our clients' project demands and skills gaps, our staffing experts can help you find the best job for you.

Position: Lead User Researcher (UX Designer)

Location: Remote Work from Home

Duration: 12+ Months Contract

Job Description:

The Lead User Researcher will be responsible for planning and executing user research studies to inform, evaluate, and validate client digital products and solutions. You will help establish best practices, mentor other researchers, and oversee the planning and conducting of generative and evaluative user research studies. You will be instrumental in helping the design and product teams inform and test digital experiences for clients' customers and employees.

Responsibilities:

  • Collaborate with designers, product management, engineering, and business stakeholders to understand and propose appropriate research methods to gain needed insights. Stay up-to-date on industry trends and ensure the research team is at the forefront of research best practices, standards, and techniques.
  • Synthesize data and create comprehensive artifacts that communicate the research and insights to clients, partners, and executives. Plan and develop comprehensive research programs for long-term initiatives from upfront discovery research through post-development user testing.
  • Partner with UX leads to organize stakeholder alignment activities during early project phases. Collaborate with market research, customer experience, and analytics partners on best research approaches. Evangelize and champion the importance of research and strategy as it relates to product development across Tekfortune Inc. Stay abreast of industry trends and best practices and introduce new methodologies and tools to ensure that the User Research practice continues to evolve and develop.

Qualifications:

  • Minimum 7 years of experience in the field of design research. Minimum 3 years of experience leading large-scale projects.
  • Minimum 2 years managing a team of UX researchers. Experience working in healthcare, pharmaceutical, biotech, or related fields.
  • Minimum 2 years working in an Enterprise environment. Proven knowledge of research methods. Knowledge of product design and development process. Excellent knowledge of digital technologies.
  • Required Qualification:
  • Bachelor's degree in human-Computer Interaction, Visual Communications, web design, Design Thinking, Design Strategy, or related field.
  • Skills:
  • Excellent written and verbal communication skills with the ability to gain alignment and defend research findings and recommendations.
  • Stakeholder management and relationship building skills. Travel Required: Domestic up to 25%.


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