Meeting Services Director

7 days ago


Tucson, Arizona, United States HEI Hotels and Resorts Full time

About Us
The Westin La Paloma Resort & Spa in Tucson offers a unique blend of desert landscapes and luxurious amenities. As a leading resort in Arizona, we are committed to providing exceptional service and unforgettable experiences for our guests. We invite you to join our team and be part of creating unforgettable memories.

Overview
We are seeking a highly skilled Conference Services Manager to lead our conference services team. The successful candidate will have a proven track record of delivering high-quality events and excellent customer service. As a key member of our team, you will work closely with clients to understand their needs and preferences, ensuring that every event exceeds their expectations.

Responsibilities
- Develop and implement strategies to drive revenue growth through effective sales techniques and negotiation skills.
- Collaborate with the banquet department to deliver exceptional events, working closely with vendors and clients to ensure seamless execution.
- Provide expert guidance on meeting planning, budgeting, and logistics, ensuring that all events meet the highest standards of quality and professionalism.
- Foster strong relationships with clients, building trust and loyalty through exceptional communication and follow-up.
- Stay up-to-date with industry trends and best practices, applying this knowledge to continuously improve our services and offerings.
- Work collaboratively as part of a dynamic team, sharing expertise and supporting colleagues to achieve shared goals.

Requirements
- A minimum of 1 year of experience in the hospitality industry, preferably in a similar-sized hotel or resort.
- Proven track record of success in conference services, sales, or a related field.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- Proficiency in Microsoft Office, including Word, Excel, and Delphi, with experience using these tools to manage events and data analysis.

Benefits
We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and opportunities for professional development and advancement. We also offer a generous bonus structure, based on individual and team performance. Our resort provides a dynamic and supportive work environment, with opportunities to learn and grow alongside a talented and diverse team.


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