Kros-Wise IT Support Specialist

23 hours ago


Corona, California, United States Kros-Wise Full time

We are seeking a highly skilled IT Support Specialist to join our team at Kros-Wise.

About the Role

The successful candidate will provide top-notch support for our NMCI Services, working closely with NSWC Corona to ensure seamless service delivery.

Key Responsibilities

This role involves executing Move-Add-Change (MAC) requests, building out new services, and communicating updates to our customers. You will also be responsible for managing our NMCI hardware inventory, including monitors, keyboards, peripherals, and computers.

In addition, you will support tech refreshes and inventory management activities, such as unloading pallets, moving, stocking, accounting, barcoding, tagging, affixing labels, and recording required data and reports for revenue collection and reconciliation.

You will work closely with our customers to resolve any technical issues and provide exceptional support for our NMCI contract line items, including software, services, and work requests.

Requirements

To be considered for this role, you must possess a DOD Secret Security Clearance or have had one within the past 24 months. Experience with NMCI support and the NMCI Enterprise Tool (NET) is highly desirable.

Salary Information

We offer an estimated salary range of $60,000 - $80,000 per year, based on industry standards and your level of experience. Your actual salary may vary depending on your qualifications and performance.

Kros-Wise is committed to providing a competitive compensation package that includes a comprehensive benefits program. We strive to create a positive work environment where you can grow and develop your skills in a dynamic and supportive team.



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