Hospitality Ambassador

5 days ago


Yorba Linda, California, United States Xperience XRG Full time
About Xperience XRG

Xperience XRG is a dynamic and passionate team dedicated to delivering exceptional hospitality experiences. Our foundation is built on the unwavering dedication of team members who exude a relentless passion for delivering unforgettable eXperiences.

Why Work with Us?
  • Competitive Compensation: Enjoy competitive pay that recognizes your dedication and skills.
  • Flexibility: Strike the perfect balance between work and life with our flexible hours.
  • Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.
  • Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched.
  • Team Member Perks: Savor the benefits of being part of our team with exclusive dining discounts, employee referral programs, and more.
Job Summary

The Host/Hostess is responsible for delivering a friendly greeting upon guests' arrival, promptly seating them, and bidding them farewell and inviting them back upon their departure.

Key Responsibilities
  • Guest Greeting: Greet guests immediately upon arrival and inform them that their table is ready.
  • Table Management: Utilize all tables on a rotation to achieve the highest turnaround of guests and maintain a smooth flow of the restaurant.
  • Communication: Answer calls promptly and politely, and respond to guest concerns/complaints while maintaining a positive attitude.
  • Teamwork: Assist teammates with opening/running/closing side work duties upon request.
Requirements
  • Education: High School Diploma preferred.
  • Experience: Minimum of one (1) year related experience.
  • Skills: Familiarity with Opentable, proper lifting techniques, guest relations, sanitation and safety, and safe alcohol service.
Working Conditions

The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job.

  • Work Environment: Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors.
  • Physical Demands: Ability to walk long periods of time, stand for long periods of time, and push and lift up to 50 lbs.

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