Restaurant Operations Manager
4 weeks ago
H&H Management Group, LLC is seeking a Restaurant Operations Manager to lead overall operations for 6 stores, including recruiting, onboarding, training, management development, food safety, and guest experience.
Key Responsibilities:
Team Environment
- Hire, train, and develop store managers
- Communicate job expectations to store managers
- Plan, monitor, appraise, and review their managers' job performance
- Provide coaching and feedback; discipline when appropriate
- Lead and develop operational strategy for multiple stores
- Create and maintain a guest-first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Ensure Dunkin' brand standards and systems are executed
- Prepare and complete action plans; implement production, productivity, quality, and guest service standards
- Complete audits and implement plans to drive system improvements
- Control costs to maximize profitability
- Ensure all in-restaurant marketing promotions are executed in a timely manner
- Ensure all new product roll-outs, including team training, marketing, and sampling
- Set sales goals and track results
Benefits:
- Competitive Salary ($65,000 - $85,000) + Bonus
- Paid Time Off
- Health Insurance Benefits
- 401k Matching
- Experience managing multiple restaurants with proven success
- Fluent in English
- Knowledge of financial management
- Restaurant, retail, or supervisory experience
- At least 18 years of age
- High School diploma, or equivalent
- Must have anytime availability and work all shifts
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