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Customer Success Representative

1 month ago


Miami FL USA, United States Vensure Employer Solutions Full time

**Job Summary**

We are seeking a highly skilled Customer Success Representative to join our team at Vensure Employer Solutions. As a key member of our Commercial Lines team, you will play a vital role in delivering exceptional service to our valued clients.

Key Responsibilities:

  • Client Relationship Management: Develop and maintain strong relationships with our clients, ensuring their needs are met with exceptional service.
  • New Business Development: Identify and pursue new business opportunities to expand our commercial lines portfolio.
  • Policy Management: Oversee the day-to-day management of commercial insurance policies, including renewals, endorsements, and claims support.
  • Task Management: Complete a high volume of tasks daily, including recording activities in our agency management system.
  • Team Collaboration: Work closely with underwriters, producers, and other internal teams to deliver top-tier insurance solutions.

Requirements:

  • Bilingual: English fluency and Spanish proficiency.
  • Computer Savvy: Proficient in using computer systems and software.
  • Adaptability: Ability to adapt to changing priorities and environments.
  • Time Management: Effective time management skills to meet deadlines.

Education and Experience:

  • High School Diploma: Required.
  • 4-40 License: Desired, but not required. Commitment to obtaining the license is expected.