Sales and Account Development Professional
7 days ago
We are seeking a highly skilled Sales Administrator to join our team at Offix LLC. This role will play a crucial part in supporting our existing customer base, driving sales opportunities, and fostering long-term relationships.
Key Responsibilities:
- Customer Outreach: Establish regular communication channels with existing customers to build rapport, assess their needs, and provide exceptional support.
- Telemarketing: Proactively engage with leads and potential clients to collaborate with our sales team and unlock new sales opportunities.
- Sales Appointment Setting: Schedule and coordinate sales appointments for our sales team, ensuring seamless transitions from lead to potential sale.
- Lease Management: Monitor lease expirations and proactively contact customers to discuss renewals, upgrades, or other options that meet their evolving needs.
- Run-Out Management: Identify and contact customers approaching the end of their product or service life cycle, offering options for upgrades or replacements.
- Candidate Engagement: Keep customers informed about new products, promotions, and offerings to maximize sales opportunities and customer satisfaction.
- Data Management: Maintain accurate customer records, interactions, and feedback in our CRM system to track progress and improve customer engagement strategies.
- Problem Resolution: Address customer inquiries, concerns, and issues promptly, escalating complex problems to the appropriate team members when necessary.
- Sales Reporting: Assist in compiling and analyzing sales data and customer feedback to identify trends and opportunities for improvement.
- Collaboration: Work closely with the sales team, marketing, and other departments to align strategies and achieve sales targets.
Requirements:
- Excellent Communication Skills: Effective verbal and written communication to engage with customers and internal teams.
- Proven Experience: Demonstrated success in outbound calling or customer support roles.
- Strong Organizational Skills: Ability to prioritize tasks, manage multiple projects, and maintain accuracy.
- CRM Software Knowledge: Familiarity with CRM software and sales tools to efficiently manage customer interactions.
- Teamwork: Collaborative mindset to work independently and as part of a team.
- Sales-Oriented Mindset: Focus on customer satisfaction and driving sales growth.
Estimated Salary Range:
$60,000 - $80,000 per annum, depending on location and experience.Benefits: Paid time off, health insurance, professional development opportunities
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