Sales and Account Development Professional

7 days ago


Gainesville, Florida, United States Offix LLC Full time
Job Description

We are seeking a highly skilled Sales Administrator to join our team at Offix LLC. This role will play a crucial part in supporting our existing customer base, driving sales opportunities, and fostering long-term relationships.

Key Responsibilities:

  • Customer Outreach: Establish regular communication channels with existing customers to build rapport, assess their needs, and provide exceptional support.
  • Telemarketing: Proactively engage with leads and potential clients to collaborate with our sales team and unlock new sales opportunities.
  • Sales Appointment Setting: Schedule and coordinate sales appointments for our sales team, ensuring seamless transitions from lead to potential sale.
  • Lease Management: Monitor lease expirations and proactively contact customers to discuss renewals, upgrades, or other options that meet their evolving needs.
  • Run-Out Management: Identify and contact customers approaching the end of their product or service life cycle, offering options for upgrades or replacements.
  • Candidate Engagement: Keep customers informed about new products, promotions, and offerings to maximize sales opportunities and customer satisfaction.
  • Data Management: Maintain accurate customer records, interactions, and feedback in our CRM system to track progress and improve customer engagement strategies.
  • Problem Resolution: Address customer inquiries, concerns, and issues promptly, escalating complex problems to the appropriate team members when necessary.
  • Sales Reporting: Assist in compiling and analyzing sales data and customer feedback to identify trends and opportunities for improvement.
  • Collaboration: Work closely with the sales team, marketing, and other departments to align strategies and achieve sales targets.

Requirements:

  • Excellent Communication Skills: Effective verbal and written communication to engage with customers and internal teams.
  • Proven Experience: Demonstrated success in outbound calling or customer support roles.
  • Strong Organizational Skills: Ability to prioritize tasks, manage multiple projects, and maintain accuracy.
  • CRM Software Knowledge: Familiarity with CRM software and sales tools to efficiently manage customer interactions.
  • Teamwork: Collaborative mindset to work independently and as part of a team.
  • Sales-Oriented Mindset: Focus on customer satisfaction and driving sales growth.

Estimated Salary Range:

$60,000 - $80,000 per annum, depending on location and experience.Benefits: Paid time off, health insurance, professional development opportunities



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