Home Furnishings Expert

3 weeks ago

Washington, United States Crate&Barrel Full time

Welcome to Crate and Barrel, a leading home furnishings retailer that inspires purpose-filled living. We're seeking a highly motivated and design-savvy professional to join our team as a Home Furnishings Expert - Sales and Design Consultant.

As a Home Furnishings Expert, you'll have the opportunity to work with a talented team of designers, sales associates, and customers to create stunning living spaces that reflect our customers' unique styles and preferences. Your passion for design, combined with your excellent communication skills, will enable you to build lasting relationships with customers and provide them with expert advice on selecting the perfect furniture, fabrics, and decor for their homes.

**About the Role:**

We're looking for a highly motivated and design-savvy professional to join our team as a Home Furnishings Expert - Sales and Design Consultant. In this role, you'll work closely with customers to understand their design needs and preferences, and provide expert advice on selecting the perfect furniture, fabrics, and decor for their homes. You'll also be responsible for driving sales and providing a differentiated customer experience through enriching customer interactions and elevated design offerings.

**Responsibilities:**

* Drive sales and a differentiated experience by providing enriching customer interactions and elevated design offerings in the store, in-home, and virtually with customers.

* Create elevated designs for customers using preferred design tools to create moodboards, 2D & 3D floor plans, product lists, and customer presentations.

* Lead design consultations in person (in-store or in-home) or via email, phone, and virtual.

* Deliver projects in a timely manner and within determined timelines.

* Possess a clear understanding of the brand aesthetics and merchandising strategy by channel; Store, E-Commerce, Catalog.

* Ensure full understanding and awareness of all product information, including characteristics, care information, and staying informed with the competition and industry trends.

* Deliver individual sales, KPI, and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills.

* Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services.

* Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service.

* Support store training and educating on design services to drive a clear understanding of design services and offerings.

* Develop new and lasting relationships with customers through networking and clienteling.

**What You'll Bring:**

* Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.

* Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customer's wants/needs.

* Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning.

* Ability to stay up to date on current design trends.

* Proven track record of building long-lasting relationships with customers.

**What We Offer:**

As a Home Furnishings Expert - Sales and Design Consultant, you'll enjoy a competitive salary of $16.00 to $36.00 per hour, depending on your experience and qualifications. You'll also have the opportunity to work in a dynamic and supportive team environment, with access to ongoing training and development opportunities. We're committed to providing a positive and inclusive work environment, where all employees feel valued and empowered to succeed.

**Requirements:**

* 6+ months competitive sales or interior design service experience preferred.

* Ability to move and/or lift up to 50 pounds; heavier merchandise with team assist.

* Full-Time roles: Open availability to work flexible hours on weekdays, evenings, and weekends.

* Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.

**Equal Opportunity Employer:**

Crate and Barrel is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment, where all employees feel valued and empowered to succeed. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us to discuss your needs.

**Location:**

This role is based in the United States and Canada, with locations across the country. You'll have the opportunity to work in a variety of settings, from our stores to our design studios and showrooms.

**How to Apply:**

If you're a motivated and design-savvy professional looking for a challenging and rewarding role, we'd love to hear from you Please submit your application, including your resume and a cover letter, to our careers page.

We can't wait to hear from you

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