Retail Sales and Operations Manager

4 days ago


Haverhill, Massachusetts, United States Chico's Full time
About the Role

We are seeking a highly skilled Retail Sales and Operations Manager to join our team at Chico's FAS, Inc. This is a challenging and rewarding opportunity for a dedicated professional who is passionate about delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:
  • Support the Store Manager in promoting a customer-focused sales culture and ensuring a positive store environment.
  • Manage sales operations, asset protection, and human resources functions to drive business results and improve customer satisfaction.
  • Analyze sales reports and KPIs to identify areas for improvement and develop strategies to increase sales and profitability.
  • Lead by example and model the behavior expected of all team members, demonstrating a strong work ethic and commitment to excellence.
Requirements:
  • High school diploma or equivalent required; 2+ years of retail management experience preferred.
  • Excellent communication, verbal, and written skills, with the ability to effectively communicate with customers, staff, and management.
  • Able to learn or adapt to technology provided by the company.
  • Proven track record of delivering sales growth and improving customer satisfaction in a fast-paced retail environment.
  • Strong leadership qualities, training, and team-building skills, with the ability to motivate and inspire a high-performing team.
Salary and Benefits:

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.

Working Conditions:

This role requires regular attendance and flexibility to work a variety of schedules, including nights, weekends, and holidays. The physical demands of this role include constant walking/standing (67-100% of 8-hour shift), occasional lifting up to 50 lbs. (1-33% of 8-hour shift), and frequent climbing (34-66% of 8-hour shift).



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