HVAC Service Manager
1 day ago
Job Title: HVAC Service Manager
Job Summary:
The HVAC Service Manager is responsible for leading a team of professionals in providing exceptional customer service and ensuring the highest level of workmanship in the installation, maintenance, and repair of heating, ventilation, and air conditioning systems. This is a key leadership role that requires strong communication and problem-solving skills, as well as the ability to drive business growth and profitability.
Key Responsibilities:
- Lead a team of HVAC technicians and support staff to achieve sales revenue goals and provide exceptional customer service.
- Develop and implement business strategies to drive growth and profitability, including identifying new business opportunities and improving operational efficiency.
- Ensure that all team members are properly trained and equipped to meet the needs of customers and the business.
- Monitor and report on key performance indicators, including sales revenue, customer satisfaction, and team productivity.
- Collaborate with other departments, including sales and marketing, to ensure alignment and achieve business objectives.
Requirements:
- Extensive experience in the HVAC trade, with a strong background in leadership and customer service.
- Proven track record of driving business growth and profitability.
- Excellent communication and problem-solving skills, with the ability to work effectively with customers, team members, and other stakeholders.
- Strong analytical and technical skills, with the ability to interpret data and make informed decisions.
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
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