Customer Service Representative

1 week ago


Phoenix, Arizona, United States 40th Street Store (40th St & Thunderbird) Full time

Job Summary


As a Donation Attendant at the 40th Street Store, you will play a vital role in providing an exceptional customer experience and promoting sales for Goodwill of Central and Northern Arizona. Your primary responsibility will be to receive donations from customers in a courteous and efficient manner, properly labeling and processing them for sale.



Key Responsibilities



  • Provide outstanding customer service, ensuring that each donor feels valued and appreciated.
  • Correctly label and process donations, following established procedures to ensure accuracy and efficiency.
  • Assist customers with loading and unloading donations, providing support as needed to ensure a smooth and safe experience.
  • Maintain a clean and organized store environment, adhering to Goodwill's standards for appearance and safety.
  • Perform other related duties as assigned, contributing to the overall success of the store team.


Requirements



  • Excellent communication and interpersonal skills, with a strong ability to work with diverse customers and team members.
  • Able to lift up to 50 pounds and stand for long periods, with the ability to work in a fast-paced environment.
  • High school diploma or equivalent required; prior experience in customer service or a related field preferred.
  • Ability to work a variety of shifts, including weekends and holidays, as needed.
  • Strong problem-solving skills and ability to work independently, with a commitment to maintaining a positive and productive attitude.


What We Offer



  • A competitive hourly rate and opportunities for advancement within the organization.
  • A comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) retirement plan.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A chance to make a difference in your community, working for an organization dedicated to helping individuals achieve their full potential.


How to Apply


If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal or in person at the 40th Street Store.



Equal Opportunity Employer


Goodwill of Central and Northern Arizona is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.



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