District Operations Manager II
1 week ago
Job Description:
We are seeking a highly skilled and experienced District Operations Manager II to oversee the operations of a multi-family residential community at Liberty Military Housing. As a key member of our team, you will be responsible for ensuring the financial success of the property and providing a quality living experience for our residents.
- Leadership:
- Manage, hire, schedule, and develop the on-site team, including office and maintenance personnel.
- Evaluate the efficiency of staff and provide ongoing training, coaching, counseling, and supportive leadership.
- Ensure all employees comply with company policies and procedures, and complete required training in a timely manner.
- Operational/Administrative:
- Responsible for the community budget and achievement of operational, financial, and occupancy goals.
- Oversee all capital expenditure projects for the community, including approvals, letters, tracking, scheduling, and inspections.
- Participate and oversee staff in outreach marketing activities to obtain prospective residents.
- Conduct regular property walks/inspections to ensure the community is well-maintained according to Liberty Military Housing's quality standards.
- Resident Relations:
- Ensure resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
- Work in conjunction with district staff/community services team to develop and/or implement resident retention programs.
Requirements:
- Minimum of 3 years' experience in the property management industry (previous supervisory experience preferred).
- Proven success demonstrating leadership, customer service, problem-solving, decision-making, multi-tasking, communication, and organizational skills.
- Ability to encourage a positive and collaborative team environment.
- Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
- Fair Housing certification – must obtain Fair Housing certification within 2 weeks of employment.
- Experience with and understanding of budgets and financial operations.
- Ability to multi-task, prioritize, and delegate duties to ensure operational objectives are achieved.
- Possess a positive and professional demeanor in all business interactions, under all circumstances.
What We Offer:
- Medical/Dental/Vision Insurance*
- Life and AD&D Insurance
- 401k Retirement Plan w/company match
- Employee Stock Ownership plan
- Incentive Bonus Program
- 10 Paid holidays per year
- 40 hours Paid Sick Leave per year**
- 80 hours Paid Vacation per year**
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