Family Support Specialist

4 weeks ago


Boston, Massachusetts, United States The Home for Little Wanderers Full time

Family Support Specialist

We are seeking a highly skilled Family Support Specialist to join our team at The Home for Little Wanderers. As a Family Support Specialist, you will work closely with families to provide guidance, coaching, education, and support throughout the care planning process.

Key Responsibilities:

  • Work one-on-one with parents/caregivers to provide guidance, coaching, education, and support throughout the care planning process
  • Participate as a member of the Care Planning Team (CPT) and clearly outline the goals of the Family Support and Training Services
  • Work closely with families in the home and in the community, and any existing/referring behavioral health provider(s), to implement the objectives and goals identified in the Individual Care Plan
  • Conduct weekly face-to-face home or community visits and provide regular, on-going telephone support to caregiver/parent
  • Teach parents/caregivers how to promote linkages with other treatment providers and other community resources and work with the Intensive Care Coordinator
  • Educate parents/caregivers about how to effectively navigate the child-serving systems and about the existence of informal/community resources available; and facilitates access to these resources
  • Attends staff meetings. Presents client/family material; consult with supervisor and team members on challenging and difficult client/family issues. Participates in regular individual and group supervision. Attends clinical training and safety practice training.
  • Completes daily progress notes, documents significant family interactions and collateral work on a timely manner, as per MassHealth requirements
  • Participates in program activities, including but not limited to, staff and team meetings, training and development needs of the program, and primary on-call rotation
  • Employee is required to complete all The Home's training requirements in addition to State dedicated training.
  • Enters billing according to program requirements and maintains caseload dictated by the program, which is variable.

Requirements:

  • High school diploma or GED and a minimum of two (2) years' experience working with children/adolescents/transition age youth
  • Associate's degree in human service field and one year experience working with children/adolescents/transition age youth
  • Bachelor's degree in a human services field from an accredited university and one (1) year of experience working with children/adolescents/transition age youth
  • Preferably knowledgeable about the home community(ies) of the families to be served
  • Bilingual/Bicultural candidates in Haitian Creole strongly encouraged to apply
  • Computer literate including Microsoft Office and Internet Explorer with the ability to learn new software applications

What We Offer:

  • Competitive salaries and a comprehensive benefits package including generous time off, health and dental insurance, extensive training, tuition reimbursement, 403(b) Retirement Plan with employer match, and more


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